Exclusion of NECESSARY MEDICATION!!!

Item: Discovery Health
Rating: 1
Author: Nicole P

I pay discovery an ASTOUNDING R11,448 per month to be told that the medicine that I need for my my pregnancy & unborn baby, Cyclogest 200mg, is used for cosmetic purposes & used to treat obesity & is therefore excluded.

Thus they refuse the expert treatment & medical opinion of my Gynie in this matter. Even though my MSA is still well over R30,000. It is not as if THEY pay for it, I pay for it.

Discovery in my opinion is just a get rich scheme that feels NOTHING for their members.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

13 Feb 2018, 14:17

Dear nicoleamelia

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Feb 2018, 14:17

Official

Dear nicoleamelia

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

15 Feb 2018, 13:11

Dear nicoleamelia

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply15 Feb 2018, 13:11

Official

Dear nicoleamelia

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Nicole P's updateReviewer Update

15 Feb 2018, 13:15

Indeed you have... & it still does not resolve my problem. I have to pay for expensive medicine from my pocket, complete an application for special payments made from the MSA. ANY & ALL funds in the MSA belongs to ME. NOT to discovery. WHY THE HELL should I apply for special permission to use my own damn money to pay for the medicine that I need??? So the chance STILL exists... and I can almost state that this "special request" will be reviewed AND STILL GET DECLINED!

Nicole P's update15 Feb 2018, 13:15

Reviewer Update