EXCEPTIONALLY DISAPPOINTED !!!

<p>I AM BEYOND DISAPPOINTED AT THE SERVICE I HAVE RECEIVED FROM DISCOVERY! Both me and my fiancee have been trying to change our medical plans. We have emailed and called and done everything requested and it is now 2 weeks later and still no response. We have until the 15th of December to change our medical plans and at this point it is just ridiculous that no one has even bothered to contact or come back to us . We pay a large amount to you guys every month for our medical aid and if this is the service then quite frankly we would prefer to move to momentum who we have only heard wonderful things about . I really hope you take this complaint seriously - you are more than happy for us to pay you every month but as soon as we need assistance there is just no effort made ! BEYOND DISSASTISFIED!! </p>