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Sumaiyah T

1 reviews | Active since Jan 2013

05 Oct 2021, 16:23

Exceptional service - Mr Tahir

Last week my mum had called into the Discovery contact centre regarding a short payment on a claim. She had gotten through to a gentleman named Tahir. He was thee most exceptional human being as he assisted her every step of the way, right to the point of actually ensuring that the short payment was resolved. He followed up as promised and explained everything thoroughly. If Tahir actually does get to see this, Mrs.Thayab wants you to know that you are truly one of the few gems out there and she thanks you for your kind assistance.

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Replies (1)
Discovery Health
Discovery Health's reply06 Oct 2021, 08:03
Official
Dear Sumaiyah T

Thank you so much for taking the time to give us your positive feedback. We sent the feedback to Tahir’s Manager.
   Regards Discovery Health Servicing Team