NS
Nokuthula S

1 reviews | Active since Jul 2011

23 Sept 2015, 16:02

EXCEPTIONAL SERVICE AND RESPONSE

I had been calling and trying to claim my funds as i had paid the GP cash , and i was advised that the receipt was incorrect.I collected and emailed another receipt and no one responded .I almost gave up. I then decided to call again and enquire...<br> <br> I am pleased to have been assisted by Melany Ascott - she is exceptional , she resolved my 1 month query efficiently and quickly .<br> <br> Thank you so much Melany<br> <br>

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Replies (1)
Discovery Health
Discovery Health's reply25 Sept 2015, 13:14
Official
Hello N.Thuli,

Thank you for your comment.

I am delighted to hear about your interaction with Melany and am very happy to hear that the service she gave you exceeded your expectations!
We are really proud her and I have sent your compliment to both Melany and her manager.

Regards
Annelize