EK
Eldrin K
1 reviews | Active since Feb 2013
17 Dec 2019, 10:50
Exceptional Service and real Value for money @Discovery Health
I am very delighted with the service from Discovery Health Medical Scheme. my husband had to undergo an emergency operation and they handled the whole process from pre Authorisation of his admission to post hospital discharge so gracefully. I did not have to worry about anything at all throughout the whole unpleasant event. They even called to check how he is doing after he was discharged. This is such a breath of fresh air in a fast paced world where everything is just commercial and no human interaction. The call was a brilliant gesture I felt like the consultant was family, checking up on how he is now after being discharged. Great work Discovery Health ***
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Replies (1)Discovery Health's replyOfficial
17 Dec 2019, 11:19Dear Eldrin K
We are exceptionally proud of our Discovery Health agent and their great work ethic! I have sent your compliment to them and their Manager to ensure that they are recognised for their dedication to service.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply17 Dec 2019, 11:19
Official
Dear Eldrin K
We are exceptionally proud of our Discovery Health agent and their great work ethic! I have sent your compliment to them and their Manager to ensure that they are recognised for their dedication to service.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
