LM
Lonwabo M

1 reviews | Active since Nov 2012

02 Nov 2016, 17:56

Exceptional Service

<p>I had an issue with my Medical Aid and the hospital refused to assist me, I then spoke to Nev Moonsamy, from Discovery who was very helpful, he called me three times on the day to find out if i was sorted, he even called me the next day to follow up with me and he called me again today to give me an update regarding my Medical Aid, i am happy to say that all is well now, thanks to Nev, I know that Disvocery is a good company that provides exceptional service but Nev took it to another level, he is truly an asset to Discovery and they should make him a Senior Manager, thank you Discovery for employing people like Nev Moonsamy, give that MAN a BELLS</p>

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Replies (1)
Discovery Health
Discovery Health's reply03 Nov 2016, 07:46
Official

Dear Meshack.Mhlifili

I am delighted to hear about your interaction with Nev and am very happy to hear that the service he gave you exceeded your expectations!
We are really proud him and I have sent your compliment to both Nev and his manager.

Thank you again for taking the time to recognise one of our people!

Regards
Discovery Health Servicing Team