NS
Noxolo S

1 reviews | Active since Mar 2009

10 Jul 2015, 10:37

exceptional service

I would like give a compliment to Kaylene Manuel from Discovery Call Centre in the Authorization Department, I needed an ref number this morning for tomorrow because my son is getting circumcised.she was very empathetic and supportive towards me regarding what my son will be facing tomorrow. She is very human, friendly and has leadership skills. I appreciate her assistance and may she continue to shine. <br> Thank you again Kaylene Manuel.

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Replies (1)
Discovery Health
Discovery Health's reply10 Jul 2015, 15:39
Official
Hello abellah,

Thank you for your wonderful feedback.

We are always there to offer our support and make our members experience seamless. We are very proud of Kaylene and the service she's delivered. We wish your son all the best for his procedure and that he has a speedy recovery.

Regards
Rishana