MV
Marthie V

1 reviews | Active since Oct 2019

06 Jan 2020, 13:57

Exceptinal service

I had a paypoint change ( change of membership number) and was advised that all chronic conditions would have to be re app**** for. ( by pharmacy) I called Discovery Health this morning to establish what I had to do, consultant promised that all conditions will be transferred to new number.... 3 hours later and it was DONE!!!!! Well done guys, nice to know that we still have companies and systems that work.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Jan 2020, 15:04
Official
Dear Marthie V  Your concerns are important to us and we will be in touch soon with an answer to your comments.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply08 Jan 2020, 11:58
Official
 Dear Marthie V  Thank you for the feedback. Your continued support is important to us.  Regards Discovery Health Servicing Team