RD
Rachel D

1 reviews | Active since Apr 2011

13 May 2015, 11:02

Excellent service from Thami Mboni

Very seldom am I impressed with call centre agents. Thami Mboni was knowledgeable, professional, efficient, proactive and kind.<br> She helped me with ease, offered potential solutions when we had problems with emails etc - just in general an excellent service provider.<br> I'd really like to hear that she has been acknowledged - I have a feeling she would be like this with all clients.<br> <br> Well done Thami!<br>

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Replies (1)
Discovery Health
Discovery Health's reply14 May 2015, 18:17
Official
Hello raed,

Thank you for your wonderful feedback.

I am delighted to hear about your interaction with Thami and am very happy to hear that the service provided exceeded your expectations. The management team will be excited to hear of the wonderful feedback for Thami and we appreciate you making the effort in letting us know.

Regards
Rishana