HK
Hlalele K

1 reviews | Active since Nov 2014

09 Jul 2020, 16:19

Excellent Service

I changed my employer and had to change my medical aid. this was in April during national total shutdown when the change happened. The change of medical aid from Discovery to the new employers medical aid was delayed. My son was admitted at the hospital in June, as I was instructed to work from home, i had no contacts of the new employer's medical scheme. My membership cancellation with Discovery was delayed and I used the Discovery card medical aid card for admission at the hospital.

Discovery health covered all the costs without questions and then later sent me an invoice for the medical costs they have covered. This act of kindness was outstanding. No one wants to stress about the medical costs when in a life threatening situation. I am definitely renewing my membership with them and recommending Discovery health to everyone I know. Only Discovery Health provides such excellent service!

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Replies (1)
Discovery Health
Discovery Health's reply10 Jul 2020, 07:38
Official
Dear Hlalele

Thank you for the excellent feedback.

Regards 
Discovery Health Servicing Team