KJ
Kiran J
1 reviews | Active since Dec 2013
29 Oct 2015, 14:35
Excellent service!
Dear Discovery,<br> <br> I have had the pleasure of dealing with \Tracy"(unfortunately didn't ask for her full name) at your Contact Centre just a few minutes ago and felt I had to give credit where it is due.<br> <br> I had called in with a very strange request. I had been to a dentist over a year ago and wanted to go again but couldn't remember their phone number or even their name to look up on the web.<br> <br> Tracy looked and looked and told me no"
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Discovery Health's replyOfficial
01 Nov 2015, 14:15Hello whodat17,
Thank you for using the opportunity to post this lovely compliment. We are really proud of Tracey and how she managed your query. We always strive to exceed on our service delivery and your comment is an indication that we are succeeding at this. We'll be sure to pass this on to her and her manager so that she is recognised for her service.
Regards
Rishana
Thank you for using the opportunity to post this lovely compliment. We are really proud of Tracey and how she managed your query. We always strive to exceed on our service delivery and your comment is an indication that we are succeeding at this. We'll be sure to pass this on to her and her manager so that she is recognised for her service.
Regards
Rishana
Discovery Health's reply01 Nov 2015, 14:15
Official
Hello whodat17,
Thank you for using the opportunity to post this lovely compliment. We are really proud of Tracey and how she managed your query. We always strive to exceed on our service delivery and your comment is an indication that we are succeeding at this. We'll be sure to pass this on to her and her manager so that she is recognised for her service.
Regards
Rishana
Thank you for using the opportunity to post this lovely compliment. We are really proud of Tracey and how she managed your query. We always strive to exceed on our service delivery and your comment is an indication that we are succeeding at this. We'll be sure to pass this on to her and her manager so that she is recognised for her service.
Regards
Rishana