SS
Sean S
1 reviews | Active since Mar 2021
27 May 2021, 12:24
EVERY MONTH! PLEASE CAN YOU JUST SORT THIS OUT ONCE AND FOR ALL!
And again i am sitting with the same thing like i sit with every month.
I logged my claim like i always do and every month i have to fight to get my special payment done. So every single month i deal with a new someone and that someone does not know my story or that i have a special arrangement with Discovery and certain people.
This prevents me to get my chronic meds the next month because Medipost can't release the meds before i do payment. This causes unnecessary stress every month and the fact that it has been going on for more that 2 years now is pathetic.
This month you only paid Medipost but not my special payment???
You need to sort this out now once and for all!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
27 May 2021, 13:22Dear Sean S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Regards
Discovery Health Servicing Team
Discovery Health's reply27 May 2021, 13:22
Official
Dear Sean S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Regards
Discovery Health Servicing Team
SS
Sean S's updateReviewer Update
27 May 2021, 13:24You say this every single month yet it keeps on happening???
SS
Sean S's update27 May 2021, 13:24
Reviewer Update
You say this every single month yet it keeps on happening???
Discovery Health's replyOfficial
31 May 2021, 10:39Dear Sean S
We’ve contacted you regarding your complaint.
Regards
Regards
Discovery Health Servicing Team
Discovery Health's reply31 May 2021, 10:39
Official
Dear Sean S
We’ve contacted you regarding your complaint.
Regards
Regards
Discovery Health Servicing Team
