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gerard H
1 reviews | Active since Mar 2009
18 Jul 2023, 18:02
Error in claim payment
I saw a cardiologist Dr Mogwera in April, paid R5000 up front for the consultation. I claimed back from Discovery chronic benefit, and it was paid to the cardiologist instead of me. I have contacted the call centre without assistance. I have emailed proof of payment in June as requested. Useless
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Replies (2)
Discovery Health's replyOfficial
19 Jul 2023, 06:34Dear Gerard H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply19 Jul 2023, 06:34
Official
Dear Gerard H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
19 Jul 2023, 14:56Dear Gerard H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply19 Jul 2023, 14:56
Official
Dear Gerard H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team