Empty promises.

<p>Over the last month and a half, I've been attempting to submit claims using a service that I am paying to have functional only to waste the entirity of my airtime being on hold so I can have agents tell me they have escalated the issue when it hasnt been, to then be told I would get an update by their hellopeter team which I have not recieved, to then have 3 seperate agents have to repeat the same process to reach the same conclusion to repeat the same lie.<br /><br />I want to submit claims using a facility that I pay for that Discovery says is full functional.<br /><br />I am tired of agents just flat out talking ****. </p>