Emirates refund not processed!

Item: Discovery Health
Rating: 1
Author: Jerome K

How can you expect Discovery members to support Vitality if your partners are completely *********** and inefficient! I submitted a refund request for Emirates tickets (Ref: QFOBPG) 8 May to Thobeka Dlamini was only submitted to Emirates on 29 July (3 months later) after I did a follow-up regarding the refund. Now I have to wait for a further 3-4 months!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

05 Aug 2020, 14:13

Dear Jerome We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's reply05 Aug 2020, 14:13

Official

Dear Jerome We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

07 Aug 2020, 10:01

Dear Jerome

Please check your emails for feedback.

Regards Discovery Health Servicing Team

Discovery Health's reply07 Aug 2020, 10:01

Official

Dear Jerome

Please check your emails for feedback.

Regards Discovery Health Servicing Team