1 reviews | Active since Feb 2018
Emergency Kidney operation, where the organ was in jeopardy, Discovery deem it as elective surgery and refuse to pay the theatre bill!
I had emergency kidney surgery in April 2017, after back and forward with Discovery (resettling the bill), the surgeons were paid in full as it was an emergency and PMB app**** (codes Discovery paid out on indicated this) Yet they will not pay out the hospital theatre bill. Just to note on the poor and lack of customer centricity discovery display: 1 hour before the emergency surgery, I was told I could uber to another hospital that discovery would be willing to cover in full!! This makes no sense, double standards and if you don't pursue your case Discovery continues to ***** the public. Discovery you DESPICABLE!!
Dear LLGreenspan
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear LLGreenspan
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear LLGreenspan
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear LLGreenspan
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
