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Ntokozo S

1 reviews | Active since Jun 2020

01 Jan 2021, 21:16

Emergency admission

My brother was vomitting and couldn't walk by himself so we went to the nearest hospital which was Netcare Mulbarton. When we got there they assisted us, after having to do multiple blood tests, which Discovery doesnt pay for, a brain scan which Discovery doesnt pay for, and when he needed to be admitted we were charged R9000!!!

Discovery, please explain how you justify charging R9000 for admission for an emergency just because it's not a network hospital!!!!! It was an emergency !!! My brother was vomiting, shaking and couldn't walk.

A warning to everyone considering going to Discovery, do yourselves a favor and look elsewhere. Discovery is just a money making scheme that couldn't give a damn about its members.

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Replies (2)
Discovery Health
Discovery Health's reply04 Jan 2021, 08:22
Official
Dear Ntokozo S
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jan 2021, 11:25
Official
Dear Ntokozo S
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team