jV
jan V

1 reviews | Active since Oct 2012

02 Jul 2016, 19:19

Emergancy admitted take savings for hospital acc payments

<p>Hi I am very angry. <br />I have been strugling for months with discovery to sort out an problem.<br />I was in an serious motorcycle accident serious one 18 days on life support then now on my recovery I must struggle and stress with discovery to sort out a mistake they made.</p> <p>All my hospital accounts were paid from my savings a account? An emergancy from accident in hospital they use my savings to pay dr's how does that work?</p> <p>When asked about it in Marçh they said it was an system error okay fine but fix it then.......<br />Problem was fixed jippy I was happy after Hours of calls and going in to head office.some savings was returned to account BUT then again the same happen thet took AGAIN Money from my savings to pay a dr WHILE I WAS IN HOSPITAL ON LIFE SUPPORT. Why same fault how come ?????????????¿</p>

0
Replies (2)
Discovery Health
Discovery Health's reply06 Jul 2016, 07:11
Official

Hi Janventer123

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Jul 2016, 12:42
Official

Dear janventer123

We’ve just sent you final feedback by email.

Please contact us if you have any other queries.

Regards
Kea