AH
Achmat H
1 reviews | Active since Feb 2024
26 Mar 2024, 11:27
*****
I am not happy. This is worst experience in my life
My details
(DISC PREM M ***) and (ID ***) (Cell number ***) there was a debt order that went off of R350. 00 . I called customer care and they keep putting me on hold, and the line just disconnects 8 times already in operating hours...
This is not acceptable, it is your mistake not mine. Just use the above transaction descriptions and sort it out today. I have other financial commitments for which there are not enough funds now.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
26 Mar 2024, 12:19Dear Achmat H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply26 Mar 2024, 12:19
Official
Dear Achmat H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Mar 2024, 16:06Dear Achmat H
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Mar 2024, 16:06
Official
Dear Achmat H
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for final feedback from us.
Regards Discovery Health Servicing Team
AH
Achmat H's updateReviewer Update
27 Mar 2024, 18:20Horrible response from Discovery telling me, my vitality is active and was never active from the day I joined this medical aid that was my request on tge27 November 2023 to the sales person who came to NMI Ford.. So why is there excuses when it comes to paying me back, most unhappy service
AH
Achmat H's update27 Mar 2024, 18:20
Reviewer Update
Horrible response from Discovery telling me, my vitality is active and was never active from the day I joined this medical aid that was my request on tge27 November 2023 to the sales person who came to NMI Ford.. So why is there excuses when it comes to paying me back, most unhappy service
AH
Achmat H's updateReviewer Update
04 Apr 2024, 12:09I have not received any feedback on my claim of R350 which my vitality was not activated... Please just contact me ASAP *** because this is ***** how did you even get my permission when I've never spoken to any consultant of Discovery since 27 November 2023...
AH
Achmat H's update04 Apr 2024, 12:09
Reviewer Update
I have not received any feedback on my claim of R350 which my vitality was not activated... Please just contact me ASAP *** because this is ***** how did you even get my permission when I've never spoken to any consultant of Discovery since 27 November 2023...
Discovery Health's replyOfficial
09 Apr 2024, 11:22Dear Achmat H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Apr 2024, 11:22
Official
Dear Achmat H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team