LL
Lerato L

1 reviews | Active since Jun 2018

25 Oct 2020, 20:25

****ed off and ANGRY with DISCOVERY

I am a discovery member and I have been receiving unsatisfactory service from them. Discovery is refusing to pay the ampath blood people a claim does was supposed to be covered by the medical aid.

I have been at it with discovery since July about this and now I have been handed over because of their lack or urgency in sorting this out. I have given discovery all the proof they needed which I emailed to the NIPT email address of which they confirmed that payment was supposed to have been made from their side and they will sort it out. I still have that email.

I have run out out ways to get these people to settle my claim. I just wish I was not pregnant otherwise I would have moved my medical aid else where.

0
Replies (2)
Discovery Health
Discovery Health's reply26 Oct 2020, 07:45
Official
Dear Lerato L

We have received your message and we’re looking into the matter.

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Oct 2020, 16:22
Official
Dear Lerato L

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team