FB
FARHAAN B

1 reviews | Active since Jul 2016

05 Sept 2018, 20:31

EASY TO BOSS THE CLIENT

SO we have been battling to get a sucessfull application to discovery we sent everything to them they reply that the last page of the application needs to be sent in signed again i call before sending it and two consultants advise that i can send the last page and that it is only the last page. however today we get a call saying that page ten and the last page must be sent in again. this was not noted initially. we have to print the forms again and seek a internet cafe to send the documents then wait 3 days for the response to be sent fro pillar to post i believe there are 3 stages to the application and this is the first i cant imagine how we will be bugged in the future. the simply question is does discovery know what they are doing and requesting.

get your **** in order and finalize our application buy end of business. WHOEVER RESPONDS TO THIS COMPLAINT MUST HAVE THERE DUCKS IN A ROW.

CALL ON MY HELLOPETER PROFILE NUMBER ********** 778

0
Replies (2)
Discovery Health
Discovery Health's reply06 Sept 2018, 09:04
Official

Dear dare2dream

We received your complaint and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Sept 2018, 14:31
Official

Dear dare2dream

We have contacted you with a resolution to your issues.

Regards
Discovery Health Servicing Team