WC
Wayne C

1 reviews | Active since Mar 2009

21 Apr 2021, 16:11

Dying to hear from them....

I took out a hospital plan 12 months ago and was told that for my condition, I had a 12 month waiting period before they would cover my medication. I tried calling them but after speaking to their staff, I get put on hold indefinitely. So, in short, I cannot speak to anyone regarding my chronic medication.

I will now be looking at other options so that I can move away from Discovery...they are quick to take your money, impose restrictions but very tardy when it comes to any sort of claim!

0
Replies (1)
Discovery Health
Discovery Health's reply22 Apr 2021, 06:27
Official
Dear Wayne We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team