Duplcate Debit Orders

Two debit orders for the same thing was pulled from my account.<br> <br> Tried to contact the call center, waited for a while in a queue of callers. Then the operator advises I need to send a email with a description of what I just told him. I send the email they respond the next day asking me more questions and info. Each day they would send one email I reply within 10min and I need to wait till the next day for response to have them ask me another question over email and so it has been continuing with no solution.<div><br></div><div><em>(Supplier name changed from Discovery Vitality &amp