AH
Alicia H
1 reviews | Active since Jan 2019
14 May 2019, 17:55
Dreadful - No payment for a basic necessity
Until today, I have been very pleased with Discovery. I few weeks ago I went for a Pap Smear - a basic thing every woman over the age of 25 years should do ONCE A YEAR - not once every three years you dumb people at Discovery! I thought Discovery would award me for taking care of myself and for being proactive! I also thought they would pay for the visit, at least in part - I was wrong. It seems looking after yourself is something you need to pay for by yourself! Bad service Discovery! I can visit the GP as many times as I like for a mere R50.00, but I can't visit the Gynaecologist even once without paying the full amount.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
15 May 2019, 07:41Dear AHart
Your concerns are important to us. We will contact you as soon as possible to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you as soon as possible to answer your comments.
Kind regards
Discovery Health Servicing Team
Best regards,
Discovery Health's reply15 May 2019, 07:41
Official
Dear AHart
Your concerns are important to us. We will contact you as soon as possible to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you as soon as possible to answer your comments.
Kind regards
Discovery Health Servicing Team
Best regards,
Discovery Health's replyOfficial
16 May 2019, 12:39Dear AHart
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Best regards,
Discovery Health's reply16 May 2019, 12:39
Official
Dear AHart
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Best regards,
AH
Alicia H's updateReviewer Update
06 Jun 2019, 13:59Dear Discovery
Yes, you have been in touch with me and your agent promised to sort out my issue. To date, no feedback on the matter and nothing has changed. Pathetic.
Yes, you have been in touch with me and your agent promised to sort out my issue. To date, no feedback on the matter and nothing has changed. Pathetic.
AH
Alicia H's update06 Jun 2019, 13:59
Reviewer Update
Dear Discovery
Yes, you have been in touch with me and your agent promised to sort out my issue. To date, no feedback on the matter and nothing has changed. Pathetic.
Yes, you have been in touch with me and your agent promised to sort out my issue. To date, no feedback on the matter and nothing has changed. Pathetic.
