Dr Wayne May is allowed to make 2 claims for the same consultation

Item: Discovery Health
Rating: 1
Author: Wayne C

I would like to complain that Dr Wayne May is allowed by Discovery Health to make 2 claims aginst me for the same consulatation on the 5th August 2021 and was faciliated by Jane Kadalie - Senior Account Manager| Western Cape Service Team which I paid directly to the doctor. Whay is this allowed.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

25 Oct 2021, 08:12

Dear Wayne C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply25 Oct 2021, 08:12

Official

Dear Wayne C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

27 Oct 2021, 12:36

Dear Wayne C

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Oct 2021, 12:36

Official

Dear Wayne C

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team

Wayne C's updateReviewer Update

01 Nov 2021, 14:44

The service is still shocking that the doctor is allowed to do multiple claims on the same consultation even when paid for on presentation of invoice in practice.

Wayne C's update01 Nov 2021, 14:44

Reviewer Update

The service is still shocking that the doctor is allowed to do multiple claims on the same consultation even when paid for on presentation of invoice in practice.

Discovery Health's replyOfficial

12 Nov 2021, 11:28

Dear Wayne C

We’ve responded to your query.

Regards
Discovery Health Servicing Team

Discovery Health's reply12 Nov 2021, 11:28

Official

Dear Wayne C

We’ve responded to your query.

Regards
Discovery Health Servicing Team