LW
Leland W

1 reviews | Active since Feb 2016

17 Feb 2016, 13:00

Double deduction on my Vitality

My previous company was taken over in the month of December but did also pay for our medical aid, i am currently still employed under the new company and they also use the same medical aid (discovery) when the HR accountant realized that I am being double deducted, when i queried this with discovery after a bunch of mails, calls and about a month , all i manged to do is to get back one month of my premiums that was double deducted, and apparently no one understands that this has been happening for more then a year and a half and seem very stuck on the fact that this has been resolved due to the fact that they refunded me one months premiums.<br> <br> I am getting tired of no one understanding the issue, or at least acting if they don't. <br> <br> Please sort this out, its not that complicated at all. simple math with a simple formula, it can't take much longer then a dew days, and this has been happening for almost a month with no real results or conclusions<br> <div><br></div><div><em>(Supplier name changed from Discovery Vitality &amp; Vitality Mall to Discovery Health by hellopeter.com)</em></div>

0
Replies (1)
Discovery Health
Discovery Health's reply19 Feb 2016, 12:53
Official
Hello lelandewalker213,

Thank you for your post.

We have referred this query to the Billing and Administration Team to investigate and contact you to resolve.

Regards,

Kholofelo Marutha
Discovery Vitality