BM
Bibi M

1 reviews | Active since Feb 2023

27 Feb 2023, 05:16

Double Debits for the past 4 months for no apparent reason !!!!

I am so sick and tired of discovery . It's been 4 flippen months that discovery debits my account for R5776 . When my premium is only R2886. I am currently unemployed and I obviously don't have that amount lying in my account every month . U guys have now *****ed up my bank account to such a point that I can't even use my account for anything !!!!please fix this ASAP . I HAVE NEVER MISSED A PAYMENT SO WHAT THE HELL ARE YOU TRYING TO DOUBLE DEBIT ME FOR !!! YOU GUYS KEEP SUSPENDING MY ACCOUNT AND WHEN IM AT THE DR WITH MY KIDS I CANNOT GET MEDICAL HELP . I AM ON THE FONE WITH DISCOVERY EVERY SINGLE MONTH FOR HOURS FOR THE PAST 4 MONTHS TRYING TO RESOLVE THE ISSUE AND EVERY MONTH YOU GUYS APOLOGISE AND SAY IT WILL BE FIXED AND THE NEXT DEBIT DATE THE SAME **** HAPPENDS !!!I NEED THIS FIXED

0
Replies (5)
Discovery Health
Discovery Health's reply27 Feb 2023, 07:20
Official
Dear Bibi fathima M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
BM
Bibi M's update27 Feb 2023, 07:21
Reviewer Update
I will be awaiting patiently.. like I have waited 4 months already .
Discovery Health
Discovery Health's reply27 Feb 2023, 14:11
Official
Dear Bibi Fathima M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team
BM
Bibi M's update27 Feb 2023, 21:23
Reviewer Update
Nothing has been resolved !
Discovery Health
Discovery Health's reply06 Mar 2023, 10:46
Official
Dear Bibi Fathima M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team