1 reviews | Active since May 2012
DONT WANT TO PAY FOR HOSPITAL PROCEDURE
I spoke to Jessica from hospital authorisation as my son is scheduled for surgery on the 20/04/2016(circumcision), she took all of my details ICD 10 code and procedure codes. She then went on to explain to me that discovery will not be paying for the procedure as it is not an emergency, she transferred my call through to client services and told me that they will be explaining everything to me. She did so and when I got to client services I had to explain from scratch and I was told that it wont be covered, what I don't understand is why should I wait for my son to get hurt or have an infection for him to get circumcised? The reason why I want it to be done is avoid such issues. Discovery is taking us for a ride and this is just a day procedure, I truly am disappointed.
Thanks for speaking with me. We want to confirm that you've been contacted directly and your query about the cover available for this procedure has been addressed. Please contact us if you have any other concerns and we will gladly assist.
Kind regards
Sirgree
Thanks for speaking with me. We want to confirm that you've been contacted directly and your query about the cover available for this procedure has been addressed. Please contact us if you have any other concerns and we will gladly assist.
Kind regards
Sirgree
