DD
Dale D

1 reviews | Active since Sept 2020

23 Feb 2024, 17:26

Don’t purchase Team Vitality!

Be careful signing up to any add on services by discovery. They as usual over promise and under deliver. I paid and signed up for Team Vitality and part of the marking pitch is that you get a free cycling shirt. What they fail to tell you is that shirt comes as an extra delivery cost as they have not restocked the sportsmanswharehoue stores and only after wasting your time and money driving to one are you informed that they only have 5XL and they they have asked discovery to restock, but have been repeatedly ignored by discovery. When I phoned to find out what when they will restock, they said they have no idea !!! And I can drive 50km to centurion and see if I have luck there or pay R50 delivery fee to cover their incompetence of not having a clue when they might deliver more stock to the stores? I wish that would mention on their website that free are maybe available rather than , you get a free cycling shirt? I’ve also sent several emails requesting the discount code for bike transport. … and nothing?

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Replies (2)
Discovery Health
Discovery Health's reply26 Feb 2024, 07:34
Official
Dear Dale D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Mar 2024, 16:15
Official
Dear Dale D

We have been in touch with you to answer your comments.   Regards Discovery Health Servicing Team