Don't pay for PMBS, couldn't care about their clients at all - worst medical aid ever

I am on the very highest possible plan with DHMS - I pay R7500 per month (without vitality) and I am disabled - I live in unspeakable daily pain. My condition is a pub, but DHMS will not pay,

However, DHMS, without discussing my case with ANY of my doctors, decided to reduce the amount of medication I was allowed.

Which would be sort of okay, if they were paying for ANY of it - they have paid for a grand total of TWO months worth this entire year, leaving me to pay the rest out of pocket. What part of "disabled", "cant work" and "need this medication to survive" are they not understanding???? I dont have another 6k to spend on meds they should be paying for anyway!!!!

I have been fighting this since Jan.. my broker has been fighting this since Jan. I have had to have four additional operations just to survive the pain this year - that's over 40 I have had since my accident in 2017.

Someone in client relationships was supposed to be dealing with this for the last month - NOONE has done anything to help me. I need those meds to function and do the tasks that daily living other people take for granted - to stop them suddenly is also extremely dangerous.

I am so disgusted and appalled at Discovery - please, go to any other medical aid than this!!! I may as well have been on a costal saver plan and used the rest of the money for meds.

I am so disgusted.