OB
Odette B

1 reviews | Active since Mar 2009

28 Aug 2015, 19:50

dont join this medical aid

Discovery is probably the biggest and strongest medical aid in the country but it says nothing about them. They are useless. I app**** for extra dental care from them as their basic amount provided wasnt enough this wasnt for cosmetic reasons but to BETTER the quality of my life (chewing) i got all the letters and forms just to be rejected. Now i had to apply for chronic medication i also need to BETTER my life and i was informed sorry rejected. Discovery should stop focusing on S##t and start looking after their members i will look out for a better medical aid because all Discovery does is reject requests. When you need them they not there. I will continue to have issues eating and i will continue with buying my own medication and paying a medical aid. My quality of life is not important. But know this Discovery i am going to tell as many people i can how you take money every month but pay for nothing in return. Not all of us want gym ect we just want medical support because you are a ? Medical aid?

0
Replies (1)
Discovery Health
Discovery Health's reply01 Sept 2015, 12:58
Official
Hello obotha,

Thank you for your comment.

We confirmed that you have been contacted and we are in the process of addressing your concerns. We have sent both of your queries through to the relevant Clinical Team to review. We will be in touch with feedback.

Please accept our sincerest apologies for the frustration that has been caused by this.

Regards
Annelize