MY
Mary Y

1 reviews | Active since Nov 2015

17 Nov 2015, 12:30

DONT JOIN DISCOVERY

I had an account with discovery and i left my company. My assumption was because the company paid I did not have to even contact discovery myself. I have not gotten any emails and letters ant calls just to get an sms saying I have been handed over?<br> <br> What kind of customer service is this?<br> <br> How do you get handed over without being notified. This is the worse service provider to ever have? Now I am owing R1600.00 they say because I did not stay with them until the year end. Wow have you ever? So I am in the job market and now and anyone who wants to hire me cant because DISCOVERY decides to list me for something I was not even aware of?<br> <br> I have been on the phone to them all day as i thought I would let them now that people are sending me messages saying I have been handed over to a province I have never stayed in/ Anyone would think it's a ****. CLAP hands discovery for your **** customer care<br>

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Replies (1)
Discovery Health
Discovery Health's reply24 Nov 2015, 12:14
Official
Hello mariayiga,

Thank you for your comment.

We can confirm that you have been contacted by our Member Debt Team, who have addressed your concerns and provided you with feedback on your query.

Regards
Sirgree