HH
Horst H

1 reviews | Active since Jul 2011

17 Feb 2025, 18:55

Don't have email as a communication channel!

You don't have an email address for cancelling a pre-authorisation? What kind of company are you? That chat robot on your site is utterly useless, please get rid of it. One would really expect better service from you.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Feb 2025, 06:52
Official
Dear Horst H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Feb 2025, 09:35
Official
Dear Horst H

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team