AF
Alexandra F

1 reviews | Active since Sept 2019

18 Sept 2019, 12:30

DON'T GET DISCOVERY! THEY ARE DISGUSTING

I had claimed once before after years of paying. I fall and require medical attention and I am turned away from 4 hospitals on the Network. I then call 12 doctors on the Network; 8 numbers don't exist, 3 numbers were not correct and 1 doctor saw me. After the doctor saw me Discovery refuses to pay because they are not on the Network even though I found their number on their site. So now I am in debt to the doctor and Discovery is acting like none of this is their fault. Honestly the worst excuse for medical aid I have ever seen.

0
Replies (2)
Discovery Health
Discovery Health's reply19 Sept 2019, 10:38
Official
Dear Alexandra

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 



Discovery Health
Discovery Health's reply20 Sept 2019, 15:07
Official
Dear Alexandra

Please check your emails for feedback from us.

Regards
 Discovery Health Servicing Team