Don’t change your number whatever you do!!

I have been a discovery client for many years. Recently I changed my phone number and phone. I needed to link my new phone to the discovery vitality app but the old number was still linked. I phoned their support number and they promised to have it fixed in 48 hours )why so long anyway…), but three weeks later and several calls from me, I still can’t connect to the app.

The call centre agents (clearly working from home) sound as if I am intruding in their Netflix viewing.

So I guess my diamond status will be in a severe decline since I am not able to update the app with my workouts.