RC
Robert C

1 reviews | Active since Oct 2016

07 Oct 2016, 15:54

Dominant Medical aid a rip-off

<p>I moved to the UK October 2015, continued with my South African Discovery medical aid even though I could not claim any benefits in the UK – THIS was MY choice. A year later I joined Discovery in the UK, tried to cancel my South African medical aid and was told I need to give a month’s notice. I understand the policy and rules, but in this case it is ******* – I am paying a hefty premium in the UK and you still take my last month’s South African medical premium – so in effect I am paying twice. Great service Discovery – so unprofessional.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply10 Oct 2016, 08:53
Official

Dear Rob123477

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Oct 2016, 14:06
Official

Dear Rob123477

We can confirm that we have resolved this matter. Please check your email for more information.

Regards
Cornelius