Doesn't matter what you do, they dont listen

Item: Discovery Health
Rating: 1
Author: Kirsten B

Doesn't matter what you do, they dont listen I have for more than a month been trying to get them to acknowledge my achievement of my vitality goal, they missed a day. I have phoned and emailed, multiple times and each time I get no where. Surely a financial institute should have to fix these things. Terrible.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Oct 2025, 07:29

Dear Kirsten B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply27 Oct 2025, 07:29

Official

Dear Kirsten B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Oct 2025, 10:06

Dear Kirsten B

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Oct 2025, 10:06

Official

Dear Kirsten B

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team