PP
Pamela P

1 reviews | Active since Feb 2014

10 Jan 2018, 18:23

Does this qualify as attempted ******?

A complaint was lodged with CMS and Discovery agreed (after 8 months) to provide non-formulary medication for a chronic condition. After several years they back pedalled on this and I have once again approached CMS to have this matter resolved. Discovery and CMS have dragged their heels for over 7 months and I have had to be without life-saving medication. I do not have the financial means to pay an exhorbitant premium as well as R900 per month (R10 800 pa) as a levy if I Quote 'choose' to use non formulary medication. I was hospitalised as a result of an adverse reaction and also went into hypoglycemic shock. Thank goodness for the caring staff who saved my life. Discovery needs to care more for members' health than their bottom line.

0
Replies (2)
Discovery Health
Discovery Health's reply11 Jan 2018, 08:57
Official

Dear pampor

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Jan 2018, 14:40
Official

Dear pampor

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team