1 reviews | Active since Jun 2016

03 Jan 2020, 14:08

does not assist clients

i asked them in December to send a broker to assist. they did not . i told them i can not afford the highest income and to rather cancel they did not . i did send them banks statements and asked for a broker or anyone to come see or advice . i do not want there product or can pay that price please cancel. i refuse your product at that price

0
Replies (3)
Discovery Health
Discovery Health's reply03 Jan 2020, 14:26
Official
Dear Melissa Maree

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
's update05 Jan 2020, 02:46
Reviewer Update
Still no response no nothing . No messages to my emails . I refuse to pay this amount cancelled your service I did not agree. I urgently need a new medical aid please see this as urgent my child has asthma .
Discovery Health
Discovery Health's reply07 Jan 2020, 13:45
Official
Dear Melissa Maree

We have addressed your query regarding your KeyCare income verification.

Regards
Discovery Health Servicing Team