AJ
Abdul J

1 reviews | Active since May 2024

14 May 2024, 17:39

DOES DISCOVEY PORTRAY TCF AS WELL AS FAIRNESS AND EQUITY

Good evening, I would just like to highlight the shocking feedback I received from khumi tendani not sure of the surname ..there was an internal failure where my funds were processed into an incorrect acccount ..the long and short as per khumi is that its not discoveries baby ..I would like to pot it out that fairness and equity was not app****, I was imcorrectly advised by the agents and there was no TCF app**** in this scenario ...I will use all public platforms to voice my concerns as well as whichever platforms Mr Adrian gore is on as well ...I'm not a disgruntled person but surely Discovery needs to know about these issues and we need to ensure that tcf is app**** in their daily dealings ...in short Discovery has shocked me with their responses on this matter and I can vouch that this was an internal failure they wanting to pin the blame on me ..but it's all OK...let's see ostis approach to this matter

0
Replies (3)
Discovery Health
Discovery Health's reply15 May 2024, 06:53
Official
Dear Abdul lateef J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
AJ
Abdul J's update15 May 2024, 15:08
Reviewer Update

I find it quite perplexing and unacceptable to wait 30 days for a response ...The matter has been reviewed and I was given feedback ...I will forward this to Osti for a review rather as to wait for feedback..All I need is for discovery to confirm that they agree with the lady Khumi that assisted me as she has listened to the calls and just needs to provide simple feedback

I await a response by16:00 today

It's not about the money but the advise that was provided
Discovery Health
Discovery Health's reply16 May 2024, 14:48
Official
Dear Abdul lateef J

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team