RW
Ronald W

1 reviews | Active since Jan 2014

27 Feb 2025, 14:12

Doctors upfront payments

I refer to my review on February 19 at 09:37 on hellopeter.com regarding medical doctors and the upfront payments some require before they see you. On February 19 at 10:31 a message received from Discovery Health Service Team which read as follows: Dear Ronald W We've noted your concerns and we're investigating the matter. We'll contact you with feedback as soon as possible. On February a Ms Marisa Frans did contact me via a message on their official "letter" and I then emailed her on February 23 at 13:23 and informed her that all my details had not changed including my phone number should she once again try to contact me. I was to expect somebody would contact me after 2 or 3 days.

To date have received no further news and still sit with a leg that is causing me problems and no doctors because I am not certain who and who does not charge an upfront payment and if Discovery Health will reimburse me.

I

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Replies (2)
Discovery Health
Discovery Health's reply28 Feb 2025, 06:30
Official
Dear Ronald W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Mar 2025, 12:30
Official
 Dear Ronald W
 
We have been in touch with via email you to answer your comments.
 
Regards
Discovery Health Servicing Team