RW
Ronald W

1 reviews | Active since Jan 2014

23 Feb 2025, 12:51

Doctors upfront payments

I refer to my review on February 19 regarding the upfront payments of R1200,00 or more that neurologist or orthopaedics can demand before seeing a patient. On February 19 a Discovery Health Service Team member sent in a reply to hellopeter "Dear Ronald W.We've noted your concern and will followup and get back to you" On February 20 another message on hellopeter "Please check your emailsfor a email from us*

I have been through all my emails a number of times but have found nothing relating to the upfront payments from Discovery Health and then I emailed the Principal Officer to get the contact details for them.

I cannot see the doctor who my house doctor has recommended I see for a leg problem until I know about this upfront payments.

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Replies (2)
Discovery Health
Discovery Health's reply24 Feb 2025, 06:50
Official
Dear Ronald W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Mar 2025, 14:23
Official
Dear Ronald W
 
We have been in touch with via email you to answer your comments.
 
Regards
Discovery Health Servicing Team