SA
Sibahle A

1 reviews | Active since Aug 2024

05 Apr 2025, 09:58

Do not trust them. Disgusting behaviour.

I am so disappointed in Discovery. I have been with them for years now and I have all of their products. They have not been paying me for my clicks rewards under vitality since I joined. My clubcard is linked and everything. They keep saying they are waiting for clicks to send them the transactions. When I reached out to clicks, they sent me the transactions in a matter of days. Had I not picked this up they still would not have notified me. I've been waiting for months now and I keep being told that they are escalating the matter. Absolutely disgusting treatment and I am considering moving banks.

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Replies (1)
Discovery Health
Discovery Health's reply07 Apr 2025, 07:20
Official
Dear Sibahle A 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team