SA
Sibahle A
1 reviews | Active since Aug 2024
05 Apr 2025, 09:58
Do not trust them. Disgusting behaviour.
I am so disappointed in Discovery. I have been with them for years now and I have all of their products. They have not been paying me for my clicks rewards under vitality since I joined. My clubcard is linked and everything. They keep saying they are waiting for clicks to send them the transactions. When I reached out to clicks, they sent me the transactions in a matter of days. Had I not picked this up they still would not have notified me. I've been waiting for months now and I keep being told that they are escalating the matter. Absolutely disgusting treatment and I am considering moving banks.
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Replies (1)Discovery Health's replyOfficial
07 Apr 2025, 07:20Dear Sibahle A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply07 Apr 2025, 07:20
Official
Dear Sibahle A
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
