Do not take medical cover with discovery.

It has been weeks since I spoke to a consultant.

I submit claims on the app and no feedback.

Last conversation I had with a consultant I requested a call back and still have not been called back.

I complained about how bad the medical plan keycarestart is for pregnant people. So many things said to me but nothing to back it up.

I requested to have all calls sent to me where consultants explained to me and my doctor what the process was. It was very interesting that not even my doctor was aware.

Claims have been submitted but rejected because we were unaware of the process.

I have recently submitted a claim, the app is so pointless because it provides no reference or feedback that they received my claim,

I am a loyal client for over 5 years, I have never ever missed a payment, yet they fail to pay me money owed to me.

I have over R5000 medical bills for my first trimester and they refuse to pay me back even though everything is covered under it but because my doctor wasn't aware he was the one who needed to open the plan but I already did online, I am at a loss.

no communication was sent to me that he needed to do it, I asked for proof to show me it was and still waiting.

DON'T TAKE A MEDICAL PLAN WITH DISCOVERY, NOT EVEN THEIR STAFF FEELS ITS A GOOD PLAN.