1 reviews | Active since Jul 2016
DO NOT TAKE HEALTH COVER WITH DISCOVERY HEALTH, YOU WILL REGRET
I have been a Discovery member from 2015 until 2022, in that period I have been hospitalised only twice, the first time they paid after my one day stay at the hospital in 2020. With the second hospitalisation in 2022, they refused to pay, NOW I OWE THE HOSPITAL AND OTHER DOCTORS WHO RAN TESTS ON ME. I AM GETTING CALLS AND EMAILS EVERYDAY FROM DEBT COLLECTOR ON BEHALF OF THE HOSPITAL AND THE DOCTORS.
I AM BEING THREATENED WITH BEING BLACKLISTED IF I AM NOT ALREADY BECAUSE DISCOVERY HEALTH REFUSED TO PAY THE RELEVANT PARTIES. I STAYED FOR 3 DAYS IN HOSPITAL, UPON BEING RELEASED I I WAS WEAK AND CONFUSED AND I SPOKE TO SOMEONE FROM DISCOVERY WHO TOLD ME THEY NEED A PMA REPORT FROM DOCTORS WHO ADMITTED ME, THE PMA REPORT WOULD COST ME ABOUT R600 AND SOMETHING AFTER I PAID THE VERY SAME DOCTORS R1500 AND SOMETHING FOR EXAMINATION ON THE SPOT BEFORE BEING ADMITTED.
I MENTIONED I WAS WEAK AND CONFUSED, BOOKED OFF A WHOLE WEEK BEFORE RETURNING TO WORK, I DID NOT HAVE THE R600 SOMETHING FOR PMA REPORT SO THAT IT CAN BE PROVIDED TO DISCOVERY HEALTH BEFORE THEY DECIDE TO PAY OR NOT.
IN A NUTSHELL, DISCOVERY HEALTH NEVER RECEIVED PMA REPORT FROM ME OR DOCTORS WHO EXAMINED AND ADMITTED ME. THIS WAS THE FIRST DISCOVERY HEALTH ASKED FOR PMA REPORT TO PAY.
IN 2020, THEY PAID WITHOUT ASKING FOR PMA REPORT. MIND YOU, I HAD NO IDEA WHAT PMA REPORT WAS.
DO NOT TAKE HEALTH COVER WITH DISCOVERY HEALTH, THEY WILL NEGLECT YOU IN YOUR TIME OF NEED AFTER PAYING THEM YOUR PREMIUM ON TIME EVERY MONTH FOR 7 YEARS
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
