JF
Janine F

1 reviews | Active since Dec 2017

21 Dec 2017, 20:42

DO NOT PAY EMERGENCIES ... WOULD LET PEOPLE DIE!

We are on the key care plan at discover and My Fiance started throuwing up blood at about 6 or 7 the evening.

The nearest Emergency center was ZAH now they do assist in emergencies however as soon as you need to be admitted you need to transfer the patient to the nearest Keycare hospital.

The doctor on duty phoned all the keycare hospitals however non of them had any beds available. This means in an emergency they need to admit him as he was in and out of consciousness as he had lost so much blood his blood count was at 2 and it should be at 15 for a male.

Now because there where no beds available i need to pay all those accounts myself and the doctors have started handing me over to the attorneys,

Kindly advise what was i supposed to do in that instance let him die because no other keycare hospital could admit him.

Please could someone please urgently contact me regarding this matter as i am still awaiting someone to get back to me on my facebook page regarding my questions this was about 10 hours ago.

0
Replies (9)
Discovery Health
Discovery Health's reply22 Dec 2017, 07:17
Official

Dear janine-j-fourie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Dec 2017, 12:18
Official

Dear janine-j-fourie

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

JF
Janine F's update19 Feb 2018, 07:04
Reviewer Update
They have reversed the claim due to NON DSP Hospital - use - ALL THE BEDS in KEYCARE Hospital where full
Discovery Health
Discovery Health's reply19 Feb 2018, 10:17
Official

Dear janine-j-fourie

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Feb 2018, 14:56
Official

Dear janine-fourie

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team

JF
Janine F's update17 May 2018, 17:59
Reviewer Update
I have sent the email and requested from the Drs Rooms and Discovery are still asking for the same things Please make contact with all those drs and explain why this is needed and exactly what is needed as still nothing has been done
JF
Janine F's update17 May 2018, 17:59
Reviewer Update
I have sent the email and requested from the Drs Rooms and Discovery are still asking for the same things Please make contact with all those drs and explain why this is needed and exactly what is needed as still nothing has been done
Discovery Health
Discovery Health's reply18 May 2018, 09:44
Official

Dear janine-fourie

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 May 2018, 15:02
Official

Dear janine-fourie

Please check your email inbox for feedback.

Regards
Discovery Health Servicing Team