1 reviews | Active since Sept 2016
Do not fall ill when out of SA!
<p>I fell ill on an international business trip and submitted a very detailed report from the doctor who treated me. <br />The whole visit to the hospital cost around R14,000.<br />I have submitted the claim and was requested to prove that I was in that country at that time. <br />I submitted copies of my passport and electronic airline ticket. <br />So, the fact that I was treated in a hospital in another country and that I submitted airline tickets is not enough proof that it was me who received treatment and makes the claim basically the most challenging thing ever. <br />Be careful when falling ill in another country - clearly Discovery will make every excuse in the book but pay your very valid claim.</p>
Good day maria-van-eeden
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Good day maria-van-eeden
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Still no feedback..... I actually did not expect this kind of (no) service from Discovery...
Still no feedback..... I actually did not expect this kind of (no) service from Discovery...
Good day maria-van-eeden
We have emailed you confirmation that this query has been resolved. Please let us know if you have any questions.
Regards
Nirvana
Good day maria-van-eeden
We have emailed you confirmation that this query has been resolved. Please let us know if you have any questions.
Regards
Nirvana
