Do not be on KEYCARE if you dont want to die

<p>this is the worst a friend of mine is on KEYCARE plus and needs to see a specialist so she need to get a preauthorisation number appoinment made with dr everything in place now Rufhen says it will take 5 days so what if your life it at risk then make sure u do not die faster then 7 days other wise u have a problem this is not acceptable.</p> <p>Ref number ********** 941</p> <p>Lesley Lawson</p> <p> ********** 612</p> <p>please i need this sorted or i will have to take it further and u should really do something about your call centre staff</p> <p> </p>