1 reviews | Active since Feb 2015

11 Jan 2021, 08:04

Disscovery empty promises

After a hellopeter post discovery contacts me wrt my wheelchair query after a stroke told by wazeem i.d get an email from him so i can foward my documents. Im still waiting and this is how claims get rejected they never phone back or respond to mails or a atoresponce email playing for time so claim period expires.and it not something cosmetic im fighting for its need to be mobile after a stroke. Now ill hear time has passed since first appl things might have improoved. If i did not need my chair i would not be kicking up the fuss ***

0
Replies (3)
Discovery Health
Discovery Health's reply11 Jan 2021, 08:10
Official
Dear Nastassja

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
's update11 Jan 2021, 08:13
Reviewer Update
Getting back after more time is wasted for claim period and never gets resolved been playing this game re my wheelchair for 3years now
Discovery Health
Discovery Health's reply11 Jan 2021, 13:47
Official
Dear Nastassja

We’ve contacted you to discuss your query. 
   Regards Discovery Health Servicing Team