Dissatisfied member

Coastal Core plan of Discovery is really a waste of money. If you looking for a medical aid this is not the plan you should take. In a matter of two days claims from two different doctors were rejected by them. When asked why, I am told that the first rejection was that the podiatrist took 45 mins for consultation. They only pay for 30 mins. Second rejection: I am entitled to 3 GP consults if my savings account is exhausted. I have only used 1 but the 2nd one they refused to pay. Said that this GP is not on the day to day extender programme. I am not aware of this programme. Consultant Kersh (chronics) for the 1st claim was very arrogant with me and as for the second claim consultant Amphiwe took a stance of silence and refused to speak to me, so I had to put the phone down. Discovery you applying conditions to your claims without informing your members. This is not acceptable.